Retningslinjer for angrerett

Returns and Refunds

You have 14 days to change your mind. The period starts the day you receive your order, and you do not need to give a reason.

How to return an item

1. Email returns@yarathelabel.co within 14 days of delivery. Include your order number.
2. We reply within 1–3 business days with a return form and the return address.
3. Send the item back within 14 days of contacting us.

Your order number is your proof of purchase. We can look up any order placed through our store, so you do not need to include a printed receipt.

Condition of returned items

Items should come back in the same condition you received them, with tags attached and in their original packaging where possible.

You are welcome to try an item on, exactly as you would in a shop. If an item has been used beyond that and its value has been reduced, we may deduct the difference from your refund.

Return shipping

You arrange and pay for return shipping yourself. We recommend using a tracked service, as the parcel remains your responsibility until it reaches us.

If an item arrives faulty or we sent you the wrong product, we cover shipping in both directions.

Your refund

We refund within 14 days of receiving your return, or from the date you provide proof that it was sent. The money goes back to the payment method you used.

Vipps takes 1–3 business days. Card refunds take 3–5 business days, depending on your bank.

Items we cannot accept

Items made or altered to your specifications.

Sealed items that cannot be returned for hygiene reasons once opened.

Faulty items

Separately from the 14-day return period, you are covered if an item turns out to be faulty. This right lasts 2 years, extended to 5 years for items expected to last significantly longer.

Email support@yarathelabel.co with your order number and photos. Where the complaint is justified, you can ask for repair, replacement, a price reduction or a full refund, and we pay the shipping.